HOW TO BE A SUCCESSFUL ORGANIZATION? THE CHALLENGES OF CONTEMPORARY NGO

ISBN: 978-83-66264-38-0

155 stron
format: B5
oprawa: miękka
Rok wydania: 2020

The growing importance of the third sector is connected, among others, with a change in the scope of its operation, including the performance of public tasks or the increase of its market activity.
Becoming part of the civic administration and social service providers, non-governmental organisations are facing the challenges of professionalisation and quality management. Many of them are at the crossroads between traditional thinking derived from the principles of social ethics and alternative thinking focused on modern market processes. The authors of the reviewed publication understand this type of dilemma perfectly.

On the one hand, they present the state of modern NGOs on the basis of quantitative and qualitative research, while on the other, by referring to the theoretical foundations and development tools, they indicate directions of organisational changes.

The publication covers a wide spectrum of issues related to quality management in a non-governmental organisation, from the issues of professionalisation and development of the organisation, revenue management, motivation conditions, to relationships between organisations within the third sector, and relationships between NGOs and business.

The reviewed publication is an excellent guide for both NGOs and their activists as well as for social science students and anyone interested in dynamic changes taking place in the third sector.

SPIS TREŚCI

Introduction
Paweł Mikołajczak, Agnieszka Ziomek

Chapter 1
Professionalization as a development direction of NGOs
Joanna Schmidt
Introduction
1.1. Development of a non-governmental organization in the perspective of
Polish and international research
1.2. The meaning, role and valuation of professionalization in NGOs
1.3. The relation between professionalization and development in NGOs -
integration model
1.4. Pathways of development of professionalizing organizations in Poland
Conclusions

Chapter 2
The Level of Professionalization of Human Resource Management in Non-Go-vernmental Organizations
Aldona Andrzejczak
Introduction
2.1. Key aspects of effective human resource management
2.2. Human resource management in non-governmental organizations -
case studies
2.3. Recruiting candidates for the job
2.4. The evaluation of work and involvement
2.5. Human resource training and development
2.6. Motivational systems in the examined organizations
2.7. The level of professionalization of human resource management in the
examined NGOs
Conclusions

Chapter 3
Diversification of NGO‘s financial revenues
Paweł Mikołajczak
Introduction
3.1. Diversification of NGOs‘ revenues
3.2. The role of commercialization of NGOs in the revenue diversification
strategy
3.3. Tensions of NGOs commercialization
3.4. Revenues diversification - global approach
3.5. Revenues diversification - polish NGOs
Conclusions

Chapter 4
Conditions of intrinsic motivation in non-profit organisation based on empirical study - evaluation test
Agnieszka Ziomek
Introduction
4.1. Employee motivation sources
4.2. Hackman, Oldham model of motivation factors
4.3. Hypothesis and analysis method
4.4. Internal employee motivation in studied non-profit organisations
Conclusions

Chapter 5
The relations of non-government organisations to business (NGO2B)
Joanna Wiśniewska-Paluszak
Introduction
5.1. Relational approach
5.2. Determinants of NGO2B relations
5.3. Types of NGO2B relations
5.4. Opportunities and threats of NGO2B relations
5.5. NGO2B relations in the light of the opinion of NGO managers - results
of the survey
Conclusions

Chapter 6
The relations among non-governmental organizations (NGO2NGO)
Joanna Wiśniewska-Paluszak, Grzegorz Paluszak
Introduction
6.1. From competition to cooperation
6.2. Consequences of NG02NG0 relations
6.3. Competitive and cooperative potential of NGO2NGO relations - outcomes
of the survey
Conclusions

Conclusions
Paweł Mikołajczak, Agnieszka Ziomek

Tables

Figures

Diagrams